Helping your child receive the care and help they need begins when you request an appointment.
Request an Appointment for a New Patient Visit:
To start the appointment request process for a new patient, please call (443) 923-9400.
Our intake specialists will work with you to determine what treatment options are the best fit for your child. Expect your first call to take approximately 20-30 minutes.
As a parent, you are a vital member of your child’s care team. We believe you know your child best, so we depend on your information when choosing the services your child would most benefit from.
To help prepare for your preliminary call, we recommend you have the following information available:
- A brief overview of the issue or diagnosis you’re calling about
- Medical records (or knowledge of where to obtain them)
- A list of recent physicians or hospitals that have cared for your child
- Insurance information (from both sides of the card)
- Any relevant custody or guardianship information
- Demographic information, including email addresses and cell phone numbers
- Information about developmental milestones and current abilities
You may also request an appointment online by completing the one-page Make an Appointment form. Some clinics may have additional forms for you to complete prior to scheduling an appointment. These forms provide our clinicians with important information to help them prepare for your visit.
If you are traveling from out of the country, please call (888) 554-2080 to request an appointment. Our International Care Management Office is available to assist with interpreters, financial arrangements, accommodations and travel plans.
Unfortunately, we usually cannot make appointments with the clinics on the day of your call. We collect and review clinical information prior to making the appointments to ensure your visit is scheduled with the most appropriate providers. Multiple calls and/or emails are typically required to complete the process.
Please note that some of our clinics have a waitlist. Should your child be recommended for a program or clinic with a waitlist, you will be provided with information about what to do while you’re waiting to schedule an appointment.
After You Call:
The process of coming to a medical appointment can be an overwhelming experience for any family. We work hard to make your experience as smooth and stress-free as possible.
After your initial call, our insurance specialists will work closely with your insurance company to request authorizations and verify your benefits. You will know before you arrive and prior to any treatment what services are covered by insurance.
Also, if you are traveling from out of the area to see multiple specialists, please request special assistance so we can coordinate your appointments within the shortest timeframe possible.
Visit our Before Your Visit page to learn what to expect at your child's first appointment.
Kennedy Krieger Institute provides care in accordance with all constitutional rights and without discrimination as to race, color, sex, age, national origin, religion, marital status, sexual orientation, genetic information, physical or mental disability, veteran status or sources of payment for care. Additional safeguards include the preservation of personal dignity as well as cultural, psychosocial, spiritual and personal values, beliefs and preferences.