Our Culture of Care
Kennedy Krieger Institute recognizes and respects the rights of patients and their families and treats them with courtesy and dignity. Kennedy Krieger Institute provides care that preserves cultural, psychosocial, spiritual, and personal values, beliefs, and preferences.
Care is free from discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression including transgender. We encourage patients and families to become active partners in their care by asking questions, seeking resources, and advocating for the services and support they need.
- Code of Organization Ethics
- Patient Bill of Rights and Responsibilities
- Children's Rights and Responsibilities
- Ethics Committee
Equal Opportunity Provider
Kennedy Krieger Institute provides care and services on a nondiscretionary basis. Our Institute’s mission is aligned with and supports the provisions within Title VI of the 1964 Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975 and the Hill Burton Act.
These acts prohibit discrimination on the basis of race, color, sex, national origin, age and disability. This institute’s nondiscrimination position applies to admissions, provisions of services, assignment of services, granting of privileges, accommodations, and the equal opportunity to participate in programs and services
Equal Opportunity Employer
Kennedy Krieger is an Equal Employment Opportunity (EEO) employer. It is the policy of the Institute to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender identity, sexual orientation, genetic information, physical or mental disability, national origin, age, protected veteran, or any other characteristic protected by applicable law.
Accreditation, Licensure and Certification
Kennedy Krieger Institute complies with standards, regulations and guidelines of accreditation organizations and regulatory agencies such as:
- The Joint Commission (TJC)
- Commission on Accreditation of Rehabilitation Facilities (CARF)
- Maryland Department of Health and Mental Hygiene (DHMH)
- Maryland State Department of Education (MSDE)
- US Department of Health and Human Services (HHS)
The Corporate Integrity Program has been developed to ensure the provision of quality health care services, health professional training, research and special education services while in compliance with all applicable laws, regulations and standards. Specifically, the program is designed to establish a culture that promotes prevention, detection and resolution of instances of conduct that do not conform to these laws, regulations and standards across business areas.
Service Excellence Program
Kennedy Krieger Institute staff and volunteers are dedicated to providing excellent service to the families we serve and to our employees. We will promote a respectful, responsive and caring attitude toward all. And acknowledge their uniqueness by demonstrating respect for their abilities, preferences, and ethnic and cultural diversity. We will strive to meet every individual’s needs in a welcoming and supportive environment.
The Service Excellence Program is comprised of the following four committees: (1) Employee Recognition, (2) Communication, (3) Sensitivity, Customer Service and Professionalism and (4) Service Excellence Training.
Other Important Information
Patient and Family Resources:
- Maryland Center for Developmental Disabilities (MCDD) at Kennedy Krieger Institute, the Official UCEDD for the State of Maryland
- Community Health Needs Assessment Progress Report 2017 (Community Health Needs Assessment 2017 (Full Report))
Conflict of Interest Policy:
- Most Kennedy Krieger Institute faculty members hold their appointments at the Johns Hopkins University School of Medicine and are subject to the Johns Hopkins University School of Medicine Conflict of Interest policy. New policies have been adopted to comply with revised federal regulations on conflict of interest in research. The policies can be found at the following URL: http://www.hopkinsmedicine.org/Research/OPC/Policies_Regulations/. These policies are designed to identify financial interests and other arrangements with outside entities that may represent potential or actual conflicts in the conduct or reporting of research.