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For Your Convenience
Accommodations: Kennedy Krieger Institute is committed to providing patients and visitors reasonable accommodations and access to our facilities, services, and equipment, regardless of disability. If you or a family member require accommodations for any disability or special need (hearing, speech, cognition, vision impairment, physical or other disability), please let us know. Text telephone (TTY) is available by calling 443-923-2645. Alternatively, any individual therapist may be called directly using the Maryland Relay services by calling 711 or visiting mdrelay.org. Interpreter services for foreign languages or sign language can be arranged for medical and therapy sessions. Please let us know if you will need an interpreter.
Religious, Cultural, and Spiritual Requests: Kennedy Krieger will honor religious, cultural, and spiritual requests to the extent possible. The Social Work Department maintains a list of resources regarding religious services and clergy for various faiths. Social work staff will help patients and families access these services upon request.
Electronic Devices: Cell phones, tablets, laptops, and other electronic devices are allowed within the Institute, but are discouraged in therapy areas. Kennedy Krieger cannot store your electronic device, and is not responsible for lost or damaged devices.
Wireless Internet: Wireless Internet service is available throughout most of Kennedy Krieger’s Broadway campus. We provide security controls to prevent access to websites the Institute deems inappropriate. If you have trouble logging on, call our Helpdesk at 443-923-4357. A computer is available for parents’ use in the parent lounge.
Gifts: Mylar silver foil balloons and flowers are permitted in all patient rooms. Latex balloons are not permitted for safety reasons. Please ask your nurse if the patient’s diet permits food and beverages as gifts.
Garden View Café: Located on the second floor of our Outpatient Center at 801 North Broadway, our café offers a full-service menu, including breakfast, lunch, slim & trim, vegetarian, kids meals, and specialty drinks. A grab-and-go kiosk is available in the main lobby of the hospital at 707 North Broadway.
Laundry: A laundry room equipped with washers and dryers is available for parents and patients to use at no charge near the lobby of Kennedy Krieger’s 707 North Broadway location. Detergent is free and may be picked up at the nursing station. A staff member at the lobby security desk can direct you to the laundry room.
Parking: Families and visitors may park in the Kennedy Krieger parking garage for free with a validated parking ticket from the front security desk at 707 North Broadway. To enter the garage, pass the Institute main entrance on Broadway, cross Madison Street, turn right onto Ashland Avenue, and turn right into the garage.
Postal and Bank Center: An M&T Bank ATM is located in the lobby of Kennedy Krieger’s 707 North Broadway building. There is also a Bank of America ATM located on the second floor of our Outpatient Center at 801 North Broadway, next to the café.
Vending Machines: Assorted vending machines are located in the 707 North Broadway lobby and near the café at the Outpatient Center.
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